Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trojan: HTML/Phish!pz installed in the ShadowCopy Mozilla FireFox directory

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by TyDraniu

tomhenry1
tomhenry1
more options

I keep getting the Trojan HTML/Phish!pz installed in the ShadowCopy/// Mozilla FireFox directory. Windows Defender catches the Trojan but says it cannot completely remediate this virus. I've "cleaned" my ShadowCopy directory several times now using MS Disk Cleanup Tool but the virus keeps returning. I prefer using Fire Fox but I've uninstalled it for now to see if it helps. Any help would be appreciated. Thanks

I keep getting the Trojan HTML/Phish!pz installed in the ShadowCopy/// Mozilla FireFox directory. Windows Defender catches the Trojan but says it cannot completely remediate this virus. I've "cleaned" my ShadowCopy directory several times now using MS Disk Cleanup Tool but the virus keeps returning. I prefer using Fire Fox but I've uninstalled it for now to see if it helps. Any help would be appreciated. Thanks
Attached screenshots

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Please go to /questions/1436189.