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Firefox 131 and Billpay no longer compatible

  • 22 replies
  • 1 has this problem
  • 74 views
  • Last reply by NoahSUMO

Straggler
Straggler
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Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms: 

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works. As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay? You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms: Block third party cookies Cookie tracking Cross-site tracking Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote. I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail. I have also cleared cookies & data. This appears specific to v131. Any suggestions??

Chosen solution

Thank you Richard. We have just released an update - Firefox 131.0.3 that fixes this issue. After an update, feel free to revert your config values to desired ones, including ETP Strict and let us know if you run into any issues.

Thank you again and happy browsing!

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All Replies (2)

MI ClassB
MI ClassB
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I posted this info on another thread on Mozilla connect - but no response.

I have a similar issue with not being able to use bill pay after v131. I upgraded to v131.0.3 and it did not solve the issue.

When I set network.cookie.CHIPS.enabled to false, my billpay popped up as usual.

please advise?

Helpful?

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
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MI ClassB, please start a new thread here: https://support.mozilla.org/en-US/questions/new/firefox/form

Since this one is resolved, yours sounds like a different issue. Please post the same information from your last post to the new thread and also tell us which bank you have the bill pay issue with. Thanks.

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