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Account disconnected

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I just freshly reinstalled my Windows 11 but for whatever reason cant log in to my Mozilla account. An error message keeps appearing, stating "account disconnected" I tried reinstalling Mozilla and starting it in safe mode, it just accepts my password and says that im logged in, but immediately follows it with a little yellow triangle over my account icon and says that i am disconnected.

I just freshly reinstalled my Windows 11 but for whatever reason cant log in to my Mozilla account. An error message keeps appearing, stating "account disconnected" I tried reinstalling Mozilla and starting it in safe mode, it just accepts my password and says that im logged in, but immediately follows it with a little yellow triangle over my account icon and says that i am disconnected.

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