This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows Randomly Can't Be Clicked Mac OS

more options

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent versions, the Mac, Firefox, etc. Randomly the windows will all show as they're not active and I'm not able to make any of them active. I can't click links, I can't exit out using the mouse, but hiting enter on the exit prompt will work. Have you seen this before? Do you know what is causing it or how to fix?

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent versions, the Mac, Firefox, etc. Randomly the windows will all show as they're not active and I'm not able to make any of them active. I can't click links, I can't exit out using the mouse, but hiting enter on the exit prompt will work. Have you seen this before? Do you know what is causing it or how to fix?

All Replies (3)

more options

This sounds more like a OS support issue then Firefox problem that the displaylink dock might be the issue not recognizing the mouse clicks.

Helpful?

more options

I would agree, but this issue extends to both the built in mouse/track pad and the bluetooth mouse I use, regardless of its its the displaylink monitor or not. Even unplugging the monitors/dock and just using the laptop doesn't resolve the issue.

Helpful?

more options

Have you asked Apple support of this issue as well?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.