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locational services

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

dixiesommers
dixiesommers
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My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox:

"If you want to view them with Firefox with this update you would need to go into your preferences and allow locational services with our website. Firefox is automatically designed to block third party cookies and unless you go in and allow them for our website it will not work with this browsers. Google Chrome and Microsoft edge allows for them which is why for our site they are recommend. We did update our website for security reasons which does mean any time there is an update someone using Firefox would have to go in each time to allow locational services for our site each time. That is a design with Firefox that choose to have in place. "

This is from www.firstinternetbank.com

How can I fix this? I could not find how to change "locational services"

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox: "If you want to view them with Firefox with this update you would need to go into your preferences and allow locational services with our website. Firefox is automatically designed to block third party cookies and unless you go in and allow them for our website it will not work with this browsers. Google Chrome and Microsoft edge allows for them which is why for our site they are recommend. We did update our website for security reasons which does mean any time there is an update someone using Firefox would have to go in each time to allow locational services for our site each time. That is a design with Firefox that choose to have in place. " This is from www.firstinternetbank.com How can I fix this? I could not find how to change "locational services"

All Replies (2)

markwarner22
markwarner22
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Opens fine in Firefox. You need to give a error screenshot of the problem.

Helpful?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

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