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duplicate accounts

  • 3 replies
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  • 5 views
  • Last reply by Matt

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1--Had to reload TB and some how I ended up with 2 identical accounts. One account has the word (IMAP) after my account name (e-mail address) if that helps.

2--Here is the weird one. All of my e-mail is coming into my TRASH folder instead of my INBOX.

Thanks in advance for any insight

Paul M

1--Had to reload TB and some how I ended up with 2 identical accounts. One account has the word (IMAP) after my account name (e-mail address) if that helps. 2--Here is the weird one. All of my e-mail is coming into my TRASH folder instead of my INBOX. Thanks in advance for any insight Paul M

All Replies (3)

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Hi Paul,

What did you do to “re-load” Thunderbird?

Rick

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Hi Rick, I Noticed that the mail is coming into the trash folder at the server. I'll need to resolve that first.

In the meantime I deleted TB and will try from scratch.

If I need further help I'll reach out.

Thanks

Paul M

Helpful?

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paco17 said

In the meantime I deleted TB and will try from scratch.

Generally that will exacerbate any issues you have.

Last time I saw direct to trash it was Trend Micro being it's usual quality product. The time before it as a mobile phone installed mail client that downloaded mail using POP and deleted it on the server as it did so.

I have never seen it where Thunderbird was the problem

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