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Firefox crashes when I load a page that uses the Franklin Gothic font.

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  • Last reply by cor-el

AnonymousUser
AnonymousUser
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Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot.

Any help is appreciated! Thanks.

Crash ID(s)

bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot. Any help is appreciated! Thanks. == Crash ID(s) == bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Chosen solution

You're welcome

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All Replies (3)

cor-el
cor-el
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Do you have only one version of that font?

You can do a check for corrupted fonts and other font issues: http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts

See also http://forums.mozillazine.org/viewtopic.php?f=38&t=1461325 - snow leopard fonts (restart the font server)

AnonymousUser
AnonymousUser Question owner
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found another copy of the font, and it's working now! sometimes the simplest ways escape me in the midst of troubleshooting.

thanks!

cor-el
cor-el
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Chosen Solution

You're welcome