This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Save As" page comes up when I try printing from Firefox

more options

When I use my Verizon DSL and Firefox (this doesn't happen if I use Int. Explorer) and I wish to print internet info, I do a Ctl. P to print. Instead of printing, I receive a "Save As" page that I cannot stop from appearing. The page includes: "Save As" at the top with a box for saving to (Ex.: documents), then has a listing across of "Name," "Date Modified," "Type," "Size," and "Tags" across the top. Then a listing of items such as Games, My Stationery, New Folder, Sansa, Updater. Then at the bottom there is a listing for "File Name" with a box for the name. Then under that a "save As Type" (PDF). Then a save or cancel button.

This happened

Every time Firefox opened

== About a month ago

When I use my Verizon DSL and Firefox (this doesn't happen if I use Int. Explorer) and I wish to print internet info, I do a Ctl. P to print. Instead of printing, I receive a "Save As" page that I cannot stop from appearing. The page includes: "Save As" at the top with a box for saving to (Ex.: documents), then has a listing across of "Name," "Date Modified," "Type," "Size," and "Tags" across the top. Then a listing of items such as Games, My Stationery, New Folder, Sansa, Updater. Then at the bottom there is a listing for "File Name" with a box for the name. Then under that a "save As Type" (PDF). Then a save or cancel button. == This happened == Every time Firefox opened == About a month ago

Chosen solution

I can not print anything from Firefox but on IE everything prints just fine. I happen to like Firefox a whole lot better so would appreciate a solution to my problem.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I can not print anything from Firefox but on IE everything prints just fine. I happen to like Firefox a whole lot better so would appreciate a solution to my problem.