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Firefox crashes on launch, including safe mode. Windows 7 64-bit.

  • 1 reply
  • 15 have this problem
  • 5 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
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Firefox crashes within 2-3 seconds of launch consistently. Safe mode does not alleviate problem. Operating system is Windows 7 64-Bit.

Crash ID(s)

26a4fdfa-6683-4ee1-a660-ac0082100710

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Firefox crashes within 2-3 seconds of launch consistently. Safe mode does not alleviate problem. Operating system is Windows 7 64-Bit. == Crash ID(s) == 26a4fdfa-6683-4ee1-a660-ac0082100710 == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

All Replies (1)

Moses
Moses
  • Moderator
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It looks like from what me and another volunteer think is that some binary modules are corrupt. A clean installation of Firefox would most likely fix it.

Go to http://support.mozilla.com/en-US/kb/Live+Chat+troubleshooting+guide#Clean_installation to learn how to do a clean installation