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Plugin_container freezing internet and windows XP, till the need of reboot

  • 3 replies
  • 8 have this problem
  • 15 views
  • Last reply by Svetlana

AnonymousUser
AnonymousUser
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Ever since the last update, when firefox is used on pages with high amounts of flash content (e.g. games like farmville on facebook) it causes my internet connection to freeze up. CTRL+SHIFT+ESC to open task manager gives error 0x00007 and won't open the task manager. if I had it open before the crash I see plugin_container eating my resources mostly CPU resources. To resolve the issue i have to reboot my computer. (this happens on both my laptop and desktop both are running XP) Suspecting firefox being the cause I used Chrome for the last few days, with the same pattern of internet use and it has not reproduced the same symptoms

Ever since the last update, when firefox is used on pages with high amounts of flash content (e.g. games like farmville on facebook) it causes my internet connection to freeze up. CTRL+SHIFT+ESC to open task manager gives error 0x00007 and won't open the task manager. if I had it open before the crash I see plugin_container eating my resources mostly CPU resources. To resolve the issue i have to reboot my computer. (this happens on both my laptop and desktop both are running XP) Suspecting firefox being the cause I used Chrome for the last few days, with the same pattern of internet use and it has not reproduced the same symptoms

All Replies (3)

Svetlana
Svetlana
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Please see What is plugin-container. I want to ask for more information. Try to check for the issue in Diagnose Firefox issues using Troubleshoot Mode, what happens?

AnonymousUser
AnonymousUser Question owner
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I'm aware of what plugin-container is. Ran mozilla in safemode and took one visit to a flash containing site for the connection to freeze up again requiring a reboot.

AnonymousUser
AnonymousUser Question owner
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I have the same problem for the past 2 weeks. I am not a person who knows very much about correcting this so any and all help would be appreciated. this freeze happens on other web sites like youtube.