Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I degrade from 3.6.8 to 3.6.7

more options

After update to 3.6.8, firefox hangs more often then previous version. I need to degrade from 3.6.8 to 3.6.7

This happened

Every time Firefox opened

== update to 3.6.8

After update to 3.6.8, firefox hangs more often then previous version. I need to degrade from 3.6.8 to 3.6.7 == This happened == Every time Firefox opened == update to 3.6.8

All Replies (3)

more options

Hello Moiz.

I do not quite understand what you mean by

"After update to 3.6.8, firefox hangs more often then previous version."

Can you please be more descriptive? I would like to help you get this problem solved, as FF should not get worse as it evolves.

more options

Hello Tann3r,

It stops responding on switching tabs or filling a form, after using it for some time. When i check task manager, FF process shows above 45% of cpu usage.

I didn't have any of these problem in previous version.

Thanks for your response.

more options

I have this same problem -- Window dialogs (upload a file, etc) stop responding and pages stop loading. I can click on a bookmark and firefox acts as if it's attempting to load the page, but never does. I have to restart firefox to get any pages to load.

I also noted that if I close firefox it asks me to save and quit as normal... the window disappears, but the firefox process continues to run. I have to manually kill it through the task manager to be able to restart firefox.