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firefox wont delete cache,cookies, or history...Ive tried everything. also wont uninstall.

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  • 27 have this problem
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  • Last reply by cor-el

skillet
skillet
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cannot delete history by manually or clear recent history. Ive also tried uninstalling and firefox wont uninstall.

cannot delete history by manually or clear recent history. Ive also tried uninstalling and firefox wont uninstall.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues