This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

old version asked if you wanted to start new session or continue when it crashes new version does not do this

  • 2 replies
  • 74 have this problem
  • 1 view
  • Last reply by Xeolyte

more options

I was forced to upgrade to the new 3.6.12 version. In the older version I had, if the program crashed or if I deliberately stopped Firefox by stopping it in Processes with End Task, when I restarted Firefox a box would come up asking me if I want to start a new session or go back to the old session. Well the default now seems to be with the new version it will take you back to where you were when it crashed or was stopped via processes and doesn't give you a choice. I have searched Tools multiple times and cannot find anything that will give me the option described above.

The thing is, I will stop Firefox by using End Task in processes when I come across a page/site that pops up a box asking me if i really want to navigate away from the page, rather than clicking on the pop up box or a site that starts popping up windows all over the place.

Can someone direct me to where I can tell my browser to ask me if I want to start a new session when this happens? And please tell me why .. any time a software is upgraded or new and improved, it always ends up taking away choices?

I was forced to upgrade to the new 3.6.12 version. In the older version I had, if the program crashed or if I deliberately stopped Firefox by stopping it in Processes with End Task, when I restarted Firefox a box would come up asking me if I want to start a new session or go back to the old session. Well the default now seems to be with the new version it will take you back to where you were when it crashed or was stopped via processes and doesn't give you a choice. I have searched Tools multiple times and cannot find anything that will give me the option described above. The thing is, I will stop Firefox by using End Task in processes when I come across a page/site that pops up a box asking me if i really want to navigate away from the page, rather than clicking on the pop up box or a site that starts popping up windows all over the place. Can someone direct me to where I can tell my browser to ask me if I want to start a new session when this happens? And please tell me why .. any time a software is upgraded or new and improved, it always ends up taking away choices?

Chosen solution

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.

That will allow you to deselect the tab(s) that you do not want to reopen, but will allow to reopen the other tabs.

See:

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.

That will allow you to deselect the tab(s) that you do not want to reopen, but will allow to reopen the other tabs.

See:

more options

Thank you for your speedy reply .. it solved the problem.