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My home page is googlemail. Firefox has put a yellow lock icon at the bottom of the screen, slowing down the process of starting the session

  • 1 reply
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  • Last reply by cor-el

Elisebrown
Elisebrown
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When I start a session with Firefox, my opening home page is my googlemail address, elisebbrown@googlemail.com. Recently, Firefox has incompletely loaded the page and left a yellow lock icon at the bottom of the screen, second line from the bottom. Googlemail will not finish loading up unless I go to the top of the screen and click on the "home" icon. This happens most of the time, but not every single time I boot up.

When I start a session with Firefox, my opening home page is my googlemail address, elisebbrown@googlemail.com. Recently, Firefox has incompletely loaded the page and left a yellow lock icon at the bottom of the screen, second line from the bottom. Googlemail will not finish loading up unless I go to the top of the screen and click on the "home" icon. This happens most of the time, but not every single time I boot up.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")