Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password fields not accepting special characters (e.g. - é)

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

pacmann
pacmann
more options

I am a new Firefox user. I have many web accounts at several websites (established when I was using MSIE) where my passwords use special characters, such as the character "é". I am presently able to log into those web accounts using MSIE, but am unable to log into those same accounts using Firefox.

I have had MSIE and Firefox side-by-side, with Notepad open and the username and password typed out. Using copy-and-paste, I have pasted the username into both browsers, then pasted the password into both browsers. My logins are successful using MSIE, but are unsuccessful using Firefox.

I am experiencing difficulty in this using BOTH WinXP and Windows 7.

I am a new Firefox user. I have many web accounts at several websites (established when I was using MSIE) where my passwords use special characters, such as the character "é". I am presently able to log into those web accounts using MSIE, but am unable to log into those same accounts using Firefox. I have had MSIE and Firefox side-by-side, with Notepad open and the username and password typed out. Using copy-and-paste, I have pasted the username into both browsers, then pasted the password into both browsers. My logins are successful using MSIE, but are unsuccessful using Firefox. I am experiencing difficulty in this using BOTH WinXP and Windows 7.

Modified by pacmann

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you paste Unicode and that you do not include a possible trailing line break character. You should also be able to enter special characters if you switch to the US International keyboard layout or use the Alt + number keys to enter the characters.

See: