I'm trying to set up a firefox sync account, but the captcha is invisible for some reason, so I get stuck at the `prove you're not a robot' step. What can I do?
I'm trying to set up firefox sync on my macbook. When setting up my account, the "prove you're not a robot" page loads with a blank captcha, so of course I can't go on.
At first I thought that adblock might be interfering, so I disabled it. No dice. Is there another add-on that might be causing a problem or a setting I should change? I'm running firefox 3.6.13 w/ Abine, but no other active add-ons, in MacOS 10.6.5.
All Replies (4)
The error I get when I dig into the source code is that Google is refusing to display the ReCaptcha to me. Apparently my work network has been banned by Google for some reason I can't figure out. My network admins also cannot figure out why we're blocked. The issue appears in multiple browsers and sites that use the recaptcha service.
Here's the link in the source code:
Google Sorry... We're sorry... ... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now. See Google Help for more information.
The URL to the Recaptcha is: https://www.google.com/recaptcha/api/challenge?k=6Lf5YAcAAAAAAILdm73fp007vvmaaDpFb6A5HLJP
And in case it doesn’t come through, the Google Help URL is: http://www.google.com/support/websearch/bin/answer.py?&answer=86640&hl=
By the way, this is in the brand new Firefox 4, not an extension.
Thankfully, when I upgraded to Firefox 4 the captcha showed up fine, so I was able to register. So I hope the problem is solved for now.
Someone suggested the captcha uses FlashPlayer, have you got that installed ? see /questions/810194#answer-168930
Modified by John99