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Firefox hangs after 5 to 10 minutes of use.

  • 1 reply
  • 46 have this problem
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  • Last reply by modem7

JxInEastPort
JxInEastPort
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Firefox hangs after 5 to 10 minutes of use. I am running to the same problem on two different computers. I am running FF 3.6.13 under Windows 7, 64-bit. I have all plugins disabled. The active extensions are DownThemAll 2.0, Flashblock 1.5.14.2, and McAfee SiteAdvisor 3.3. I am running McAfee VirusScan Enterprise 8.7.0i and Spyware Doctor - but not the antivirus engine.

I am running Java Version 6 Update 23 (build 1.6.0_23-b05). If I disable JavaScript I do not seem to have the problem, but I cannot use the features on a lot of sites if I disable it.

This problem is not unique to any particular WebSite.

I have tried all the solutions on the trouble shooting page. MS Process Explorer seems to indicate that Firefox is in a loop continuously starting new threads. The following are stack traces from two successive threads:

wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

Firefox hangs after 5 to 10 minutes of use. I am running to the same problem on two different computers. I am running FF 3.6.13 under Windows 7, 64-bit. I have all plugins disabled. The active extensions are DownThemAll 2.0, Flashblock 1.5.14.2, and McAfee SiteAdvisor 3.3. I am running McAfee VirusScan Enterprise 8.7.0i and Spyware Doctor - but not the antivirus engine. I am running Java Version 6 Update 23 (build 1.6.0_23-b05). If I disable JavaScript I do not seem to have the problem, but I cannot use the features on a lot of sites if I disable it. This problem is not unique to any particular WebSite. I have tried all the solutions on the trouble shooting page. MS Process Explorer seems to indicate that Firefox is in a loop continuously starting new threads. The following are stack traces from two successive threads: wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x690 wow64cpu.dll!TurboDispatchJumpAddressEnd+0x484 wow64.dll!Wow64SystemServiceEx+0x1ce wow64.dll!Wow64LdrpInitialize+0x429 ntdll.dll!LdrGetProcedureAddress+0x24127 ntdll.dll!LdrInitializeThunk+0xe ntdll.dll!NtWaitForSingleObject+0x15 kernel32.dll!WaitForSingleObjectEx+0x43 kernel32.dll!WaitForSingleObject+0x12 xul.dll!?IsInvalidChar@gfxFontGroup@@SAHG@Z+0x21e1 xul.dll!?MeasureText@gfxTextRun@@QAE?AURunMetrics@gfxFont@@IIW4BoundingBoxType@3@PAVgfxContext@@PAVPropertyProvider@1@@Z+0x4bd8 xul.dll!?Hash@gfxFontStyle@@QBEIXZ+0x1ec2 xul.dll!XRE_main+0x8f50 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

Modified by JxInEastPort

All Replies (1)

modem7
modem7
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Yup, also having this problem. Any results as of yet?