This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox redirects me to malicious adware whenever I click on an item in my search engine.

more options

This also happens on Internet Explorer, but never on GoogleChrome, Opera or Safari. My default search engine is Google on Firefox, but Yahoo Search on IE, so that's not it.

Neither Norton Security nor registry Booster can remove it. And neither Firefox nor IE seems to have ever addressed it. Does anyone know of a firewall setting that's effective, or an adware remover that fixes it? It makes searching a chore, as I can't navigate either backward or forward from the dumb ad pages.

This also happens on Internet Explorer, but never on GoogleChrome, Opera or Safari. My default search engine is Google on Firefox, but Yahoo Search on IE, so that's not it. Neither Norton Security nor registry Booster can remove it. And neither Firefox nor IE seems to have ever addressed it. Does anyone know of a firewall setting that's effective, or an adware remover that fixes it? It makes searching a chore, as I can't navigate either backward or forward from the dumb ad pages.

All Replies (1)

more options

Install, update, and run these programs in this order. (Not all programs detect the same Malware.) They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.


Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com