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Why won't my HP Simplepass fingerprint password no longer works since I upgraded to 4.0?

  • 1 reply
  • 24 have this problem
  • 4 views
  • Last reply by TonyE

jacqueloo
jacqueloo
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HP Help says to do this: Click Tools, Add-ons on the Firefox menu bar, select the HP SimplePass Identity Protection Add-on and click Enable. However, there are no results available for this add-on. Windows 7

HP Help says to do this: Click Tools, Add-ons on the Firefox menu bar, select the HP SimplePass Identity Protection Add-on and click Enable. However, there are no results available for this add-on. Windows 7

All Replies (1)

TonyE
TonyE
  • Moderator
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The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388