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WebGL unavailable, recommends graphics driver update, but tried and udated graphics driver crashes system. Now what? Works fine on Google Chrome though.

  • 4 replies
  • 163 have this problem
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  • Last reply by cuong1104

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WebGL demos don't work. "On the Help/Troubleshooting Information" it says: "WebGL Renderer(WebGL unavailable)"

It suggests upgrading my driver to the "version 257.21 or newer". I tried the latest driver from NVidia, but it crashes my system.

Chrome works fine though (e.g.

WebGL demos don't work. "On the Help/Troubleshooting Information" it says: "WebGL Renderer(WebGL unavailable)" It suggests upgrading my driver to the "version 257.21 or newer". I tried the latest driver from NVidia, but it crashes my system. Chrome works fine though (e.g.

Modified by alepyro

Chosen solution

Sorry to hear that the newer driver crashes your system, but that is the problem that needs to get solved here. Try reporting to your computer manufacturer or to NVIDIA.

For what it's worth, Google Chrome's next version has adopted our blacklisting rule and is now also requiring NVIDIA 257.21 or newer: http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/resources/software_rendering_list.json

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Do you set "webgl.force_osmesa" to true in "about:config"? Set "webgl.force_osmesa" to false, set webgl.prefer-native-gl to true, and restart firefox try again.

My notebook is G 105M, I update to 266.58 driver and set "webgl.force_osmesa" to false , the firefox 4.0 and Minefield could run webGL

Modified by cz666

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Chosen Solution

Sorry to hear that the newer driver crashes your system, but that is the problem that needs to get solved here. Try reporting to your computer manufacturer or to NVIDIA.

For what it's worth, Google Chrome's next version has adopted our blacklisting rule and is now also requiring NVIDIA 257.21 or newer: http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/resources/software_rendering_list.json

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Managed to get the latest driver from nVidia installed, thanks to support from Dell. Just needed the latest chipset drivers from Dell so that there were no conflicts with the nVidia driver.

WebGL working now :-)

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