This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox new version 4 wouldn't load, I have MAC OS X 10.5.8 how do I get my old version of Firefox version 3 back on my laptop?

  • 3 replies
  • 87 have this problem
  • 2 views
  • Last reply by reredouble

more options

I have MAC OS X 10.5.8 laptop. I had Firefox version 3 on and got email to upgrade to version 4. I downloaded it and couldn't get it into applications. Symbol had circle w/ line thru it. Pop up screen said it is not supported on this architecture. I had removed my old version(3) and now I can't get it back on my computer. What do i do???

I have MAC OS X 10.5.8 laptop. I had Firefox version 3 on and got email to upgrade to version 4. I downloaded it and couldn't get it into applications. Symbol had circle w/ line thru it. Pop up screen said it is not supported on this architecture. I had removed my old version(3) and now I can't get it back on my computer. What do i do???

Chosen solution

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Read this answer in context 👍 4

All Replies (3)

more options

Chosen Solution

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

more options

To Tony E

I used the 3.6 link and was able to successfully install firefox back on my computer. One thing I notice is that firefox works much slower than safari on my computer. Have you heard this before?

more options

WHY DON'T YOU JUST SAY SO???? I SPECIFICALLY looked when I downloaded and it said Intel and PPC OS X 4.x. Now that page is gone, but there is no info. You're so proud of 4,000+ downloads, but most of them aren't installed, I'll bet.