This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Warning: Unresponsive script ie: Script: resource//gre/components/nsHandlerService.js:936 How do I get rid of this warning?

lilac52
lilac52
more options

The above script warning keeps appearing. It says a script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see id the script will complete. Starting up takes a very long time, then the page freezes up, then I get "not responding". It would work it self out eventually. I updated to the newest Firefox 4.0, hoping to fix it, but did not. Yahoo is now not loading correctly. Sometimes I can not get into my mail or contacts list. I have a HP Pavilion laptop with vista. Something is not compatible. Updated to new System Mechanic program to see if I had a bad start up item, but didn't. I run Trend Micro Internet Security but plan to change to another program soon. Thanks for your help.

The above script warning keeps appearing. It says a script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see id the script will complete. Starting up takes a very long time, then the page freezes up, then I get "not responding". It would work it self out eventually. I updated to the newest Firefox 4.0, hoping to fix it, but did not. Yahoo is now not loading correctly. Sometimes I can not get into my mail or contacts list. I have a HP Pavilion laptop with vista. Something is not compatible. Updated to new System Mechanic program to see if I had a bad start up item, but didn't. I run Trend Micro Internet Security but plan to change to another program soon. Thanks for your help.

All Replies (2)

rstevens
rstevens
more options

I checked the Add-on Extensions and noticed there were two Java Console extensions installed, 6.0.18 and 6.0.21 . I disabled the 6.0.18 version and this appears to have solved the problem.

Ashok Ganguly
Ashok Ganguly
more options

I had the same problem. Following up on rstevens' comment, I found two Java Console Extensions- Java Console 6.0.24 and 6.0.25. I disabled version 6.0.24, and subsequently disabled the Java Quickstarter 1.0, and Firefox was back to its normal, speedy self :). Btw, I use FF 4.01.1. Thanks jstevens!

Removing the damn older Java Consoles from the Add-ons

I finally realised how to completely remove the older Java Console versions from even appearing on the add-ons page. One needs to right click on the Firefox shortcut, and choose the option "run as" - and then sign in as the computer administrator. Once you sign on and open the add-ons page, you can then 'remove' the older versions of the Java Consoles.