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silverlight stopped working for netflix on ff; it worked this a.m. & currently works on IE.

  • 2 replies
  • 51 have this problem
  • 16 views
  • Last reply by sh0pper

sh0pper
sh0pper
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When attempting to watch a movie on Netflix, I get an error "Silverlight Installation Problem Error Code: 2104". I was watching the same movie earlier today without error; I paused the movie & closed the browser. When I came back to it a few hours later, I got the error above. I uninstalled & reinstalled twice per the instructions provided by Netflix. After the 2nd time, I tried running the movie on IE and it works without error.

When attempting to watch a movie on Netflix, I get an error "Silverlight Installation Problem Error Code: 2104". I was watching the same movie earlier today without error; I paused the movie & closed the browser. When I came back to it a few hours later, I got the error above. I uninstalled & reinstalled twice per the instructions provided by Netflix. After the 2nd time, I tried running the movie on IE and it works without error.

All Replies (2)

ggpenner
ggpenner
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I discovered the problem the new downloads are from microsoft.com but the one I downloaded in March was from netflix.com. I reinstalled the one with netflix.com & it worked. Not sure why but that would explain why it only worked with IE.

sh0pper
sh0pper Question owner
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I was able to get it working by waiting for the installation error to display, then clicking f5 to refresh instead of the browser refresh button. Plenty of other weird things are showing with other websites too but only on FF so I'll keep removing & reinstalling various updates...ugh.