This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 5 download is corrupted. I cant download

  • 4 replies
  • 127 have this problem
  • 1 view
  • Last reply by kevinxbrown

TigerShard
TigerShard
more options

when i click the download link it downloads but when I go to install it it comes up as file corrupted.

when i click the download link it downloads but when I go to install it it comes up as file corrupted.

All Replies (4)

Svetlana
Svetlana
more options

Try to download here: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/5.0/win32/en-US/

kevinxbrown
kevinxbrown
more options

I had this trouble too... it seems that the British version for XP (and maybe others) is corrupt. I got round it by going to

http://www.mozilla.com/en-US/firefox/all.html

and downloading the English (US) version instead.

Modified by kevinxbrown

TigerShard
TigerShard Question owner
more options

Thank you people the links helped and it seems that the original link is fixed now.

kevinxbrown
kevinxbrown
more options

Just had the same problem on a different PC - I tried my answer above and it didn't work... However after I did the following, it did work:

I cleared the firefox browser cache (ctrl-shift-del). I then deleted the downloaded firefox.exe from my downloads folder. I then downloaded the US version (as above). I then stopped firefox, and ran the firefox.exe file from my downloads directory.