We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I access my email inbox?

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by mb1

mb1
mb1
more options

Just upgraded to version 5.0 Cannot access my emails. I get this message "You have undefined new mails in your inbox."

Just upgraded to version 5.0 Cannot access my emails. I get this message "You have undefined new mails in your inbox."

Modified by mb1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Are you using Thunderbird?

mb1
mb1 Question owner
more options

Yes I have Thunderbird installed but I have now uninstalled it and still have the same problem.

Modified by mb1