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Will not open btyahoo mail or send mail from btyhaoo

  • 5 replies
  • 3 have this problem
  • 11 views
  • Last reply by Hasan

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Hello When I open btyahoo mailbox in firefox i cannot open any new or saved mail, neither can i create and send any new mail

I can access btyahoo through safari and google but not through firefox then google

tried uninstalling firefox and installing a new download but no result

Hello When I open btyahoo mailbox in firefox i cannot open any new or saved mail, neither can i create and send any new mail I can access btyahoo through safari and google but not through firefox then google tried uninstalling firefox and installing a new download but no result

All Replies (5)

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-> Tap ALT key or press F10 to show the Menu Bar

-> Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> Tools Menu -> Options -> Advanced -> Network -> Offline Storage section: click Clear Now

-> Click OK on Options window

Check and tell if its working.

Modified by Hasan

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Hello and thanks for your help...one problem i can do step one, but i cannot see the 'options' in my menu bar for 'tools'. I hope that I am looking in the right place and that being in my menu bar ....file,edit,view,history,bookmarks, tools, etc.

Looking in 'tools' options is not offered.

Have I made sense

Regards

Duncan

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Hello advice taken and problem solved

Thank you

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