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Cannot update 5.0 to 5.0.1 when prompted. "connecting to server"doesn't change

  • 1 reply
  • 9 have this problem
  • 8 views
  • Last reply by cor-el

philtrio
philtrio
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When prompted by automatic update box, clicking on update brings box on screen that says "connecting to update server". Indicator keeps showing that it's attempting to connect to server, but nothing happens. Been trying to do this for at least a few weeks with no result. What's going on (in layman's language)? Shall I just ignore? Actually I'm not really pleased with the last update to 5.0. Can't get rid of box for moving firefox application to toolbar (bar across bottom of screen showing various programs).

When prompted by automatic update box, clicking on update brings box on screen that says "connecting to update server". Indicator keeps showing that it's attempting to connect to server, but nothing happens. Been trying to do this for at least a few weeks with no result. What's going on (in layman's language)? Shall I just ignore? Actually I'm not really pleased with the last update to 5.0. Can't get rid of box for moving firefox application to toolbar (bar across bottom of screen showing various programs).

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.