This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is not displaying NetFlix (Silverlight) correctly. HOW CAN THIS BE CORRECTED?

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by Hasan

RevT3
RevT3
more options

NetFlix is not displaying correctly. The Silverlight Player displays squeezed to the left side of the screen, displays B & W and is not accessible with the mouse.

When the mouse cursor is moved to the extreme right side of the screen, the display widens but is not mouse accessible. Any attempt to touch the display results in the display squeezed to the Left side of the screen as described above.

NetFlix is not displaying correctly. The Silverlight Player displays squeezed to the left side of the screen, displays B & W and is not accessible with the mouse. When the mouse cursor is moved to the extreme right side of the screen, the display widens but is not mouse accessible. Any attempt to touch the display results in the display squeezed to the Left side of the screen as described above.

Modified by RevT3

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Hasan
Hasan
more options

Websites look wrong

Check and tell if its working.