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problem with facebook "You are using an incompatible web browser" to the internet explorer say's the same and with safari say's the same.

  • 14 replies
  • 296 have this problem
  • 11 views
  • Last reply by cor-el

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this is the complete message "You are using an incompatible web browser. Sorry, we're not able to support your browser. Please use one of the following browsers:

   Mozilla Firefox
   Safari
   Microsoft Internet Explorer"

I have the same problem with all browsers. maybe i have problem in my pc, i don't know please help me . thank you

this is the complete message "You are using an incompatible web browser. Sorry, we're not able to support your browser. Please use one of the following browsers: Mozilla Firefox Safari Microsoft Internet Explorer" I have the same problem with all browsers. maybe i have problem in my pc, i don't know please help me . thank you

All Replies (14)

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I clear the cookies & cache and the network cache nothing. The same problem

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Troubleshooting extensions and themes

Troubleshooting plugins

Check and tell if its working.

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Nothing. The same problem Firefox is my default browser ok. The same problem i have in internet explorer when i don't use firefox from my pc, the same problem i have in safari browser

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I solved my problem . I put it the new version of adobe flash player 10.3 and the problem solved it. thanks for everything keep on.....

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Have the same issue. Followed all the suggestions above, such as updating the flash player (worked for 3 days then adios....), clearing cookies and cache, etc. Then tried the about:config thing but it won't let me reset the user agents.... As a final hope I upgraded Firefox from its last version to the 6.0, still NADA. Facebook won't load in Firefox, Explorer and Chrome due to the incompatible browser thing. Help anyone? Desperate here!

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@exghentite

No programs can load websites

Check and tell if its working.

Modified by Hasan

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Well, according to the help topics it may be the drivers, as none of the other possible issues were issues on this computer. It appears I do have many out of date ones - My S-I-L did a system restore among other things without consulting me....but i'll be back with a real update....

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How is your browser reported and recognized?


Try a few test page on this site:

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I had the same problem with Vista and FF 5.x & 6.0. I changed my Firewall setting to allow websites to detect my Operating System and no more problem. In Symantec Endpoint the setting changed was eliminating Stealth Mode.

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@dr5kater

You can read the below article to find out possible reasons for this error and how to fix it.

How-To: Fix Facebook You are Using an Incompatible Web Browser Error

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I had this happen and I fixed it before. I had to go into safe mode and loose all my settings. Lucky I back up a lot of my settings regularly.

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