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New Firefox 6.0 will not install, says "close Firefox" when not open

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by SafeBrowser

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I'm trying to install Firefox 6.0. It will not run and keeps telling me to "close Firefox" even though I do not have it running. Does it see itself running? Is there a glitch?

I'm trying to install Firefox 6.0. It will not run and keeps telling me to "close Firefox" even though I do not have it running. Does it see itself running? Is there a glitch?

All Replies (3)

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Check in your task manager to make sure the process ended. Otherwise were going to make a new profile.

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I tried that, it's not running.

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Must be the "hang at exit" problem.

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


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Not related to your question, but...

You need to update some plug-ins:

Modified by SafeBrowser