Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I upgraded to Firefox 6 from 3.6 and lost all my bookmarks from the past year. Can't find them in the profile bookmarks folder. Please help!!

  • 1 reply
  • 15 have this problem
  • 4 views
  • Last reply by cor-el

stoz95
stoz95
more options

I am using Win XP. I also used Sandboxie with Firefox but that version did not upgrade, it still is 3.6. What's weird is that both sets of new bookmarks, the ones in the sandbox 3.6 version and the new 6.0 version, are both gone! Please help me! Thank you!

I am using Win XP. I also used Sandboxie with Firefox but that version did not upgrade, it still is 3.6. What's weird is that both sets of new bookmarks, the ones in the sandbox 3.6 version and the new 6.0 version, are both gone! Please help me! Thank you!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.