We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

downloaded 6.0 firefox will not shutdown now without restarting my computer HELP PLEASE

charthecrimper
charthecrimper
more options

when i try to shut down firefox now i get a window that says firefox is still running to shut it down restart your system. it started doing this the day after i downloaded 6.0. it was so annoying i uninstalled it and am using an old version i still had the set up for. but it say it is no longer protected from attack. please help !!!

when i try to shut down firefox now i get a window that says firefox is still running to shut it down restart your system. it started doing this the day after i downloaded 6.0. it was so annoying i uninstalled it and am using an old version i still had the set up for. but it say it is no longer protected from attack. please help !!!

All Replies (1)

Rick Stoffiere
Rick Stoffiere
more options

Seeing this as well. Very, very frustrating. I have to kill the exe each time it does this. Was not happening prior to 6. I am now running 6.0.1 and the problem persists.