We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Program freezes

  • 4 replies
  • 7 have this problem
  • 4 views
  • Last reply by Dan Warne

I use Firefox 5. It occasionally freezes (I can only power down). Firefox 6 may solve this problem, but I am very much interested in using 1Password add-on which is not compatible with Firefox 6. Until this incompatibility is resolved, I would like to REINSTALL Firefox 5. Please show me how I can do this. Many thanks.

I use Firefox 5. It occasionally freezes (I can only power down). Firefox 6 may solve this problem, but I am very much interested in using 1Password add-on which is not compatible with Firefox 6. Until this incompatibility is resolved, I would like to REINSTALL Firefox 5. Please show me how I can do this. Many thanks.

All Replies (4)

Chosen Solution

Your response was very helpful. It also carried the good news about availability of 1Password. Thank you.

I am well beyond upset that my 1 password was broken. I have over one hundred passwords stored in that easy to use application that sync to all my machines.

FY FIREFOX I will have to switch to another browser now, because you fucked it up good this time.

How bad did you fuck it up? I had to create a new account just to sign on and post this. YOU ARE ALL A BUNCH OF IDIOTS.

For anyone who doesn't like the new style 1Password extension, you can get an old-style one that's still compatible with Firefox 6 here:

http://aws.cachefly.net/dist/1P/mac/ff/legacy_firefox6@1password.com.xpi