This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I recently upgraded Firefox and purchased a new computer. Now when doing online purchasing the yellow security padlock icon no longer is visible in the lower right hand task bar. How do I correct the problem?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Tim

MargoLawson
MargoLawson
more options

I recently upgraded to a new version of Firefox and also purchased a new HP computer using Windows 7 Home Premium. I use AVG as my virus scanning program Now when doing online purchasing the yellow security padlock icon no longer is visible in the lower right hand task bar. How do I correct the problem? As you might imagine, I'm concerned about security fraud.

I recently upgraded to a new version of Firefox and also purchased a new HP computer using Windows 7 Home Premium. I use AVG as my virus scanning program Now when doing online purchasing the yellow security padlock icon no longer is visible in the lower right hand task bar. How do I correct the problem? As you might imagine, I'm concerned about security fraud.

All Replies (1)

Tim
Tim
more options

The lock icon is no longer there (as there is no longer the status bar)

Security information is now shown in the Site Identity Button. See http://support.mozilla.com/en-US/kb/Site%20Identity%20Button