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Fafsa site says firefox is incompatable even after upgrade

kiinunobaka
kiinunobaka
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I'm trying to apply for financial aid for college... the Fafsa.ed.gov website that I NEED to use to get to college. It loads the homepage of the site but when I click the "get started" button it comes up with an error saying I'm using an incompatible browser, it claims that updating to the latest version should fix the problem. I've upgraded firefox and the site still says it can't load. Am I missing a step in the setup for an upgrade? I ran the program and then restarted firefox when prompted.

I'm trying to apply for financial aid for college... the Fafsa.ed.gov website that I NEED to use to get to college. It loads the homepage of the site but when I click the "get started" button it comes up with an error saying I'm using an incompatible browser, it claims that updating to the latest version should fix the problem. I've upgraded firefox and the site still says it can't load. Am I missing a step in the setup for an upgrade? I ran the program and then restarted firefox when prompted.

All Replies (2)

Tim
Tim
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According to https://fafsa.ed.gov/FAFSA/app/errors?page=incompatibleBrowser they do not yet support the new Firefox versions. Unfortunately you either need to use an old version of Firefox (3.6.23), or a different browser.

Your tax dollars at work ;-)

the-edmeister
the-edmeister
  • Moderator
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Install Firefox Portable Edition 3.6.23 to your hard drive to use at that FAFSA website. The Portable version won't affect your Firefox 7.0.1 installation at all.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36