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Why does the Firefox website think I have version 3.6.10 when I really have version 7.01?

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Ruthie

Ruthie
Ruthie
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I've updated to 7.0.1. It looks like Firefox 7.0.1. When I go up to "(about Firefox) it says I have 7.0.1. However when I try to use any some of the add-ons. It says I can't use them because I have Firefox 3.6.10. WHAT THE HECK??? Also, when I go into certain sites like iCloud for instance, It says I have an old version of Firefox and need to update to Firefox 7.0.1. BUT I HAVE AND I AM EVEN USING PERSONAS that are for 7.0.1. HELP!!!!!

I've updated to 7.0.1. It looks like Firefox 7.0.1. When I go up to "(about Firefox) it says I have 7.0.1. However when I try to use any some of the add-ons. It says I can't use them because I have Firefox 3.6.10. WHAT THE HECK??? Also, when I go into certain sites like iCloud for instance, It says I have an old version of Firefox and need to update to Firefox 7.0.1. BUT I HAVE AND I AM EVEN USING PERSONAS that are for 7.0.1. HELP!!!!!

All Replies (3)

Dave G
Dave G
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Websites, including this one, check your user agent string to see what browser you're using. Yours is currently:

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 FBSMTWB

My guess is whatever addon you have (or once had) installed that felt the need to add the FBSMTWB junk to the end overrode your real UA to do so and broke things for you. You'll want to reset things to let Firefox set it properly again. Follow the steps here to do so:

Ruthie
Ruthie Question owner
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Thanks. I'll try!

Ruthie
Ruthie Question owner
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It worked...Thank you Dave! :)