This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is Better Facebook the cause of my browser crashes?

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by knorretje

more options

This browser keeps crashing, and I think it is an issue with the Better Facebook browser extension! Every time it has crashed, I go to restart Firefox, and it submits a crash report that ALWAYS seems to fail! There is no Crash I.D. number to be found on the crash report either! I'm running Windows XP Home Edition as my O.S. if this helps.

This browser keeps crashing, and I think it is an issue with the Better Facebook browser extension! Every time it has crashed, I go to restart Firefox, and it submits a crash report that ALWAYS seems to fail! There is no Crash I.D. number to be found on the crash report either! I'm running Windows XP Home Edition as my O.S. if this helps.

All Replies (1)

more options

Without a crashreport we can not say what is causing your problems. On the other hand, I have seen a lot of crashreports where BF is the possible cause. So personally I would never install it and remove it as soon as possible.