This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by knorretje

more options

Since updating to Firefox 8, the program crashes immediately on opening, even in safe mode. I had to use IE to send this

Since updating to Firefox 8, the program crashes immediately on opening, even in safe mode. I had to use IE to send this

All Replies (1)

more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-66402047-5032-4e32-854e-aa1f22111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.