We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After I updated to the latest version, the scroll-function on my laptop-mousepad doesn't work in Firefox... Any tips?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by ferlax

more options

The questions sais it all really... It just doesnt work - no matter what i do, the scroll function just doesnt work.

I remember this was the reason why i went back to the old version earlier - but now many sites require the latest version of FF...

The questions sais it all really... It just doesnt work - no matter what i do, the scroll function just doesnt work. I remember this was the reason why i went back to the old version earlier - but now many sites require the latest version of FF...

All Replies (2)

more options

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
more options

Hello, and thanks for answering.

I tried this but it didn't help. I also tried some modifications to scrolling in the advanced options meny, but none worked.