We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

hi, im having a problem since i upgraded firefox to the latest version, it wont show pop ups in ebay, such as enlarged photos, and I cant add items to watch list, I think its something to do with jav script, any ideas ?

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

bobian81
bobian81
more options

Question hi, im having a problem since i upgraded firefox to the latest version, it wont show pop ups in ebay, such as enlarged photos, and I cant add items to watch list, I think its something to do with jav script, any ideas

Question hi, im having a problem since i upgraded firefox to the latest version, it wont show pop ups in ebay, such as enlarged photos, and I cant add items to watch list, I think its something to do with jav script, any ideas

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).