This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

we cant get our drop down menus to work correctly

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

when we click on the drop down menus it tries to open but fails.

when we click on the drop down menus it tries to open but fails.

All Replies (2)

more options

Hi,

Does the problem occur in Safe Mode?

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

What's That Preference? add-on - Quickly decode about:config entries - After installation, go inside about:config, right-click any preference, enable (tick) MozillaZine Results to Panel and again right-click a pref and choose MozillaZine Reference to begin with.

Keyboard Shortcuts

Safe Mode

Problematic Extensions/Add-ons

Troubleshooting Extensions and Themes

more options

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.