This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by deimo

kenzie
kenzie
more options

Firefox crashes at startup, doesn't open in safe mode

Firefox crashes at startup, doesn't open in safe mode

Modified by kenzie

All Replies (1)

deimo
deimo
more options

You need to update your Firefox to latest version right now i.e v 8.0. You might try uninstalling it and get fresh current version.

Following links could be helpful:

Clean Reinstall - http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start#os=win&browser=fx8

Good Luck.