This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having trouble keeping my email logged on. I log on with my pw and click keep me logged on. When I close Firefox, and I try to log on again, it doesn't keep my email pw and user ID. On other sites there is no problem. Forums, Ebay, Youtube.....Help?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Chimel

more options

What else can I tell you I don't know how to set cookies on or off, clear cash? I don't know. I had a problem with an attack site yesterday all of that is cleared up, but this little problem remains.

What else can I tell you I don't know how to set cookies on or off, clear cash? I don't know. I had a problem with an attack site yesterday all of that is cleared up, but this little problem remains.

All Replies (1)

more options

Can you check from another browser such as Internet Explorer to see if the problem comes from the site or from Firefox?