This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

very slow and getting started page won't go away

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by macd723

macd723
macd723
more options

every time i upgrade firefox, the getting started page always loads at startup, and it loads very slow. one update got rid of these problems, but since the last update, it's back. getting very annoying. how do i keep the getting started page from loading every time i open firefox????

every time i upgrade firefox, the getting started page always loads at startup, and it loads very slow. one update got rid of these problems, but since the last update, it's back. getting very annoying. how do i keep the getting started page from loading every time i open firefox????

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See these articles for some suggestions:

macd723
macd723 Question owner
more options

thanks, but i've already tried these. several times. so i updated again, the getting started tab did go away, but now the "welcome to firefox/hooray! your firefox has been updated" tab keeps coming up. and it still makes it load slow. a little faster, but not by much. in options, my homepage is set to yahoo, no "|" symbols. the home page is set and comes up along with the welcome page. so, i have two tabs that open at the same time. and my preferences are saved. any more suggestions?