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Some websites think I am using a very old Firefox version and won't work. I'm using 9.0

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by mgorman

mgorman
mgorman
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This even happens on some Firefox help pages! Some plugins also refuse to load, citing an obsolete FF version. Some websites tell me I am using Firefox 1.0.7, which I haven't used for years. The 'about FF' pulldown confirms that I am running FF 9.0.1

Even this page (below) under the 'We've made some educated guesses about your current browser and operating system' thinks I am running FF 1.0.7. Aargh!

This even happens on some Firefox help pages! Some plugins also refuse to load, citing an obsolete FF version. Some websites tell me I am using Firefox 1.0.7, which I haven't used for years. The 'about FF' pulldown confirms that I am running FF 9.0.1 Even this page (below) under the 'We've made some educated guesses about your current browser and operating system' thinks I am running FF 1.0.7. Aargh!

Chosen solution

Your browser may be misidentifying itself. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Your browser may be misidentifying itself. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

mgorman
mgorman Question owner
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It works! I just tried two websites that never allowed me to use FF due to an old browser version, and they now work. Thanks a lot!