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custom searchmenu wizard won't close

  • 3 replies
  • 102 have this problem
  • 3 views
  • Last reply by Cheng Wang

bykbob
bykbob
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the lower half of the display shows:

The Custom SearchMenu Wizard. I dont know it got there and I can't get rid of it. Can you help, please

the lower half of the display shows: The Custom SearchMenu Wizard. I dont know it got there and I can't get rid of it. Can you help, please

Chosen solution

Ok, so it seems to be a recent update of Fast Video Download that broke the 3.6 version of their add-on. You can update to the latest version of Firefox at: http://www.mozilla.org/firefox

Read this answer in context 👍 2

All Replies (3)

user66338
user66338
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Please see this article and find out if you can uninstall the add-on: Disable or remove Add-ons

Cheers!

Poison Rocks!
Poison Rocks!
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PROBLEM SOLVED!!

The problem is with an Add-On called "Fast Video Download (with SearchMenu) 4.1.5

As soon as you disable or uninstall this, the dreaded message is gone!

Under Tools Menu / Add-On's / Fast Video Download / Disable or Uninstall Restart FireFox (PROBLEM SOLVED!!!)

Cheng Wang
Cheng Wang
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Chosen Solution

Ok, so it seems to be a recent update of Fast Video Download that broke the 3.6 version of their add-on. You can update to the latest version of Firefox at: http://www.mozilla.org/firefox