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I have a problem with Hotmail

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by graham

graham
graham
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I use Firefox and Internet Explorer as browsers.

My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present.

Any suggestions?

I use Firefox and Internet Explorer as browsers. My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present. Any suggestions?

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

graham
graham Question owner
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Thanks for taking the trouble of replying to my query.

I've tried everything suggested, the only thing that didn't work for me was the point about cookies, when I went into Tools it didn't say "Show cookies"

I have checked the hotmail inbox and the problem remains, I am running Windows XP.

Graham

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Use this to see all history and cookie settings:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
graham
graham Question owner
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Thanks for the suggestion. I have done that, no change yet, do I still need to restart in safe mode ?