This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I upgraded to the new FF 10.0 and now after a while of browsing my clicks aren't registered.

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

55Hardtop
55Hardtop
more options

I upgraded to the new FF 10.0 and now after a while of browsing my clicks aren't registered in the address bar or in the search bar. When I click in one of those bars nothing happens. Also, I can't open any links on a page. Even on videos, when I click on any of the controls like play, volume, or enlarge my clicks aren't registered. I have to restart the browser to reset it. This happens almost every time I get online now. Sometimes it is 5 minutes after opening Mozilla Firefox and sometimes its longer. There is no pattern to it, and it doesn't matter what site I am on. It didn't do this with any of the previous versions of Firefox. What is going on?

I upgraded to the new FF 10.0 and now after a while of browsing my clicks aren't registered in the address bar or in the search bar. When I click in one of those bars nothing happens. Also, I can't open any links on a page. Even on videos, when I click on any of the controls like play, volume, or enlarge my clicks aren't registered. I have to restart the browser to reset it. This happens almost every time I get online now. Sometimes it is 5 minutes after opening Mozilla Firefox and sometimes its longer. There is no pattern to it, and it doesn't matter what site I am on. It didn't do this with any of the previous versions of Firefox. What is going on?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).