This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i get to firefox tools when AOL screen is launched in place of Fire Fox start page?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

DeniseandCalvin
DeniseandCalvin
more options

I am trying to get to Fire Fox tools menu, but, AOL is launched when I open Fire Fox. There is no Fire Fox emblem on page and the Alt key, nor Alt+F10 work, to display tool menu. How do I fix this?

I am trying to get to Fire Fox tools menu, but, AOL is launched when I open Fire Fox. There is no Fire Fox emblem on page and the Alt key, nor Alt+F10 work, to display tool menu. How do I fix this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.

See these articles for some suggestions: