This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On Mac 10.6.8 running Firefox 11 one account works fine, while on the other FF appears to launch but will not open a window.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by miksail

miksail
miksail
more options

On an iMac using OS 10.6.8 and Firefox 11, one account runs FF just fine but another account on the same machine does not. FF appears to launch...the control bar appears at the top of the screen and a light comes on below the icon...but no window opens. Clicking on a link in an email brings same result.

On an iMac using OS 10.6.8 and Firefox 11, one account runs FF just fine but another account on the same machine does not. FF appears to launch...the control bar appears at the top of the screen and a light comes on below the icon...but no window opens. Clicking on a link in an email brings same result.

Chosen solution

OOOOPS! Standing in the shower this morning I realized what the problem was. A visiting nephew showed my wife & I a YouTube video and displayed it on the big screen TV by dragging the FF window to the TV while logged-in to my wife's account. When we finished watching the video we switched the TV input back to TV and never dragged the window back to the computer screen. Happy to report all is now working as it should.

Read this answer in context 👍 0

All Replies (1)

miksail
miksail Question owner
more options

Chosen Solution

OOOOPS! Standing in the shower this morning I realized what the problem was. A visiting nephew showed my wife & I a YouTube video and displayed it on the big screen TV by dragging the FF window to the TV while logged-in to my wife's account. When we finished watching the video we switched the TV input back to TV and never dragged the window back to the computer screen. Happy to report all is now working as it should.